At Capital Oral & Facial Surgery Center, we very much value when our patients take the time to write a review about their personal experience in our Washington DC office.
Actual Patient Review
“When someone does something good, they need to be recognized for their efforts. Dr. Virginia Lee and her team at the Capital Oral & Facial Surgery Center did something good and should be commended for their patient’s care, professionalism, office practices and inviting environment.
First, the office space was fresh, bright and welcoming. Being in the space truly relaxed me. The smiling and understanding front desk team welcomed me which made me feel even more relaxed. Overall, the office was like a well-oiled machine. Everyone had a purpose and each worked in tandem with the other to provide an overwhelming positive experience.
Nervous about losing teeth and frightened about adding implants, I was not sure if I was going to move forward with the process. Have the implant! Keep my teeth! Have the teeth removed only! Or, don’t do anything. How was I going to pay for this? Can I afford it? Will my insurance pay for some of it? If I can’t come up with the money, what will I do? The financial team at Capital answered all my financial questions after Dr. Lee had informed me of all the options and cost.
I left their office thinking I can do this and I can figure out how to pay for it. After a couple of weeks I revisited Dr. Lee’s office. I told her team what I wanted to do. I decided to move forward with the surgery after having what I call a panic attack. Everything from there, moving forward was superb.
The operating team was timely, gracious and caring. Dr. Lee handled my surgery like the skilled doctor that she is. I went under and came out like nothing had ever happened. My mouth wasn’t sore. My gums weren’t hurting! The only reminiscence of surgery was the gauzes and stitches in my mouth. I can report I had five dental implants and I have taken two pain pills, no bleeding, no swelling, no soreness and no complications. In short, I would recommend anybody to Dr. Lee and her trusted team. They were simply exceptional! “
~ E.K., Washington, D.C.
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for Capital Oral & Facial Surgery Center.